We are recruiting for matchday stewards to come and join us on a matchday at Huish Park.

Yeovil Town are looking to recruit more individuals to our stewarding team. We are looking for committed and enthusiastic candidates to play a vital role in the match day experience at Huish Park. 

Main Duties   

• To attend all pre-match briefings.
• Carry out pre-event safety checks.
• Attend all training required by the club.
• Implement the Ground Regulations. 
• Ensure a safe environment 
• Controlling or directing people who are entering or leaving the ground, to do so in a safe manner.
• Help create a positive match day experience 
• Welcoming and friendly to supporters
• Recognising potential issues 
• Staffing entrances exits and other strategic points to, from and within the stadium.
• Ensuring and maintaining that all safe exit routes remain clear during the progress of the specified activity.
• Undertaking specific duties in an emergency, or as otherwise directed by the Safety Officer.
• Assisting in the safe operation of the ground, not to view the activity taking place; and understanding their general responsibilities towards the Health & Safety, including any specific Covid-19 measures that may be in place. 
• Assisting to ensure safeguarding of all persons present, including vulnerable adults, children and themselves.
• Checking accreditation in restricted areas and ensuring only those authorised to do so have access.
• Ensure a full report of any incidents is accurately completed before finishing duty.
• Acquire a good knowledge of stadium layout.
• To be the first point of call for any incidents or issues in the stadium.
• Obligation to adhere to the club’s health and safety policy and procedures. 
• As a member of staff to ensure in all matters you follow and actively promote the club’s equality policies and practices to ensure a welcoming, safe and inclusive. environment for everyone engaged with the club.

Key Competencies

• Possess or be willing to undertake NVQ Level 2 in Spectator Safety, such training to be provided by the club.
• Excellent customer service and communication skills, including a calm approach to difficult situations.
• A strong desire to work as part of a team to deliver a safe and enjoyable matchday.

General Information

• Please note you may be required to complete a DBS check for this role.
• This role is on a casual worker contract basis and will be renewed seasonally.
• Shifts are normally 5 hours on a match day, with 3 hours of reporting duty and 2 hours for the duration of the match.
• Report time for a 15:00 kick off will be 12:00. 
• Finish time for a 15:00 kick off is between 17:00 and 17:15.
• Report time for a 19:45 kick off is normally 16:45. 
• Finish time for a 19:45 kick off is normally between 21:45 and 22:00.

To apply, please fill out the attached form below and either drop it to Huish Park or email recruitment@ytfc.net